FAQ's

Take a moment to learn about our stations. On the side, you'll find answers to frequently asked questions and below more details.

  • All our models are made with galvanized steel and stainless steel for a long lifetime and less wast.

  • It all starts with the idea of making drinking water sustainably easy and enjoyable. That's why all our models are customizable, allowing you to print designs created by your own event or sponsored by your event's sponsors - you can even get your station for free.

  • The first stations is installed by us - we train and onboard your onsite personnel during your first O’land Station installation for seamless integration.

  • We work with the objective of reducing plastic waste and that’s why we offer our “Eco Impact Performance Package” with our stations, where you receive an impact report detailing your contribution to plastic waste reduction, and carbon footprint reduction to highlight your commitment to sustainability .

  • All our models are designed for large crowds, ensuring easy installation and delivered fully assembled. We aim to make the transition to a world without single-use plastic even easier for you.

FAQs

  • Yes. We recommend installing the station on as flat and leveled a surface as possible. However, if this is not feasible, you can use our adjustable feet to level and stabilize the station.

  • Yes. Ideally, we want to send the water to a drain, but we understand this is not always possible. You do need to install the drain hose and send the water away from the station. We do not want to leave the station without a grey water hose since the water from the sinks will pool around the station and it will seem like the station is leaking. Send the hose away from the station, towards a nearby drain, ditch, unused space, etc

  • Standard station: 6 water bottle refill faucets Mini: 2 water bottle refill & 2 mouth drinking

  • The station comes with free O'land branding (no extra cost). You also have the option to personnalize your branding (6 sides, 3 panels per side) at an extra cost. Note that there is a delay to respect for sending us branding designs to print & install on your station before delivery. You can also decide to brand the station yourself. Please note it is important to use specific material. For more info on specs & material, please contact us.

  • Umbrellas are made of plexiglass, which there is an option of branding the plexiglass if you desire. You could also special order specific colours of plexiglass (for purchases only). Contact us for more information.

  • Standard: Each station has 6 sides. Each side has 3 panels .
    Mini: 4 sides with 4 taps.

  • The inside of the station is where all the plumbing is located, along with the carbon filter, water meter and antenna. On stations with water chillers, you can also find the 3 water chillers (standard station) or 2 chillers (mini O'land).

  • Incoming water: 5/8" ID food grade (NSF)
    Grey water drain: 2" ID (suggested heavy duty backwash hose or PVC with cable mats)
    Available for purchase.
    For rentals: can provide incoming food grade hose for additional cost. Grey water provided for free (X ft , if you require extra, you need to inform us)

  • Chillers have a separate tank that must be filler up/checked for water level once a year. This reservoir is completely unrelated to the water that comes out of faucets for us to drink. This means you never run out of cold water and must not refill them all the time. For chillers to work, they must be filled with water that has mineral concentration between 150-350 ppm and require a 3 prong 120V electric connection. Contact us for more information.

  • For anything that can be removed (panels, umbrellas, sink filter, etc) use: BUTTON CAP ZINC M-6 X 20
    For structural parts use (depending on size): BOLT ZINC METR.M-6*1.00*20 OR BOLT ZINC METR.M-8*1.25*20

  • Each forklift support is secured to the bottom of the station using QTY 6 X BOLT ZINC METR.M-6*1.00*20 with washer, inserted into the rivetnuts under the base of station